EmblemHealth Medicare OTC catalog 2021
Many Medicare Advantage plans offer an OTC benefit. Members of EmblemHealth with Advantage plans should download the EmblemHealth Medicare OTC catalog 2021 if they are enrolled in a plan that offers this benefit. Benefit eligibility is noted in the plan benefits outline. Alternately, a member can call customer service to verify.
The OTC benefit gives members a way to save on various over the counter medications as well as many health and wellness items. There is no delivery fee for OTC orders.
Please note: the VIP Reserve HMO plan includes the OTC benefit through mail order only. Members of this plan do not receive a separate OTC card or number. You can use your Member ID to place the order.
Members who would like a catalog mailed to them can call Nations OTC (877)239-2942. you can also view the catalog at EmblemHealth.com/mailOTC.
Other plan members can order:
- Over the phone: Just call NationsOTC at 877-239-2942 (TTY: 711). Speak with a Member Experience Advisor Monday through Friday from 8 am to 8 pm.
- Send you order through the mail: fill out a mail-order form. Mail the form to: NationsOTC, 8930 West State Road 84, Suite 187, Davie, FL 33324.
- Online: go to EmblemHealth.com/mailOTC . You will need to have your member ID with the number 1 added after it as well as your date of birth to place an order. You should also have the item numbers of the products you want to order.
Orders are typically received within 2-5 business days.
Please note: Returns are NOT accepted due to the personal nature of the items.
EmblemHealth reserves the right to substitute unavailable items with similar ones either equal or greater value will be substituted at no additional cost to the member.
When the cost of your OTC order goes beyond your benefit limit; NationsOTC will ask you for an alternate payment method. This can be either a credit card if done online or over the phone. If you are using a mail order form you can send in a check for the unpaid balance of your order